our order processing time is 1-3 business days. we prepare/ship orders as soon as possible, in the order that they are received. you will receive a confirmation + tracking number/pick-up instructions via email when your order is ready. we encourage you to monitor your order via the tracking number (once provided), as we have no further information regarding delivery once orders have shipped. we appreciate your patience, understanding + support!

please select this option at check-out + we will reach out to you via email when your order is ready (be sure to monitor your junk mail). pick up is available weekdays only between 11:00am - 11:00pm. we require a pick up window of 1 hour (i.e. 1:00pm - 2:00pm) + a minimum of 3 hours advance notice. please note: do not proceed to pick up without a confirmation of your requested day/time. if you are unable to pick up within the confirmed time window, please contact us to reschedule your pick up with a minimum of 3 hours advance notice.

we offer $12.00 cad (+$1.50 cad/additional item) fixed rate standard shipping within canada with various upgrades/estimated delivery times available at check-out. we ship with various carriers including ICS, UPS, fedex + purolator. you will receive a confirmation + tracking number via email once your order has been shipped.

we offer $15.00 cad (+$1.50 cad/additional item) fixed rate standard shipping through-out the united states via canada post with various upgrades/estimated delivery times available at check-out. you will receive a confirmation + tracking number via email once your order has been shipped.

we offer CAD$78.50 (+ CAD$1.50 cad/additional item) fixed rate standard shipping with various upgrades/estimated delivery times available at check-out. we ship with various carriers including UPS + fedex. you will receive a confirmation + tracking number via email once your order has been shipped.